As a growing community hospital, Poplar Bluff department managers and executives were increasingly challenged to efficiently update and create policy and procedure documents. Without a centralized system for managing policies, review and approval processes varied greatly among the more than 20 line-of-care departments at Poplar Bluff.
Document access was another area Poplar Bluff hoped to address with their new system. Without a centralized, facility-wide location for storing and organizing policy documents, simply locating the correct version of a policy could be a time-consuming challenge in some departments.